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Heathrow Airport, BAA, enthusiastic HappyOrNot user since 2012, has expanded our services in conjunction with their own Airport expansion project of the new Terminal 2. Their goal is to continue to improve and transform passenger experience at Heathrow through this significant construction project, and HappyOrNot is delighted to continue to be part of this goal.

To date, HappyOrNot services has helped Heathrow Airport to collect over 5,000,000 feedbacks from passengers!